The Idencia team
The team at Idencia is fundamental to the success of the company. We like to think of ourselves as the rebar of the company while our software and services are the cement. Together, we are as strong as concrete.
Our goal as a company is to be as involved in the everyday operations for each one of our customers. We are attentive and understanding to help you work through your experience with Idencia and our products. Learn more about each of our team members and maybe ask them a question about their interests next time you’re on the phone with us!
Jeff Pollock
CEO
Jeff became CEO at Idencia in 2015 after investing in the company in 2011. Prior to his work at Idencia, he spent most of his career investing in companies and helping them grow. Jeff is married with three grown daughters. Professionally, he is passionate about new technology. For leisure, he enjoys anything that gets him out in nature including hiking, sailing his Sunfish and cross-country skiing.
“My role at Idencia gives me the great pleasure of putting into practice my philosophy about the ways corporate America should benefit society. I want Idencia to create a rising tide of new value for our customers, professional growth opportunities for employees, more revenues for our vendors and great investment returns for our shareholders.”
Jillian Powell
Product Manager
Jillian came to Idencia with a strong technical background in math, physics and materials engineering. Idencia allowed her to take these skills and apply them to sales for the first time. With a year of experience under her belt and the determination to push Idencia OneSource to be the best software for the construction industry, Jillian pursued and became the full-time role of Product Owner in 2022 and promoted to Product Manager in 2025 after her continued drive towards excellence.
In her free time, Jillian enjoys crocheting, going antiquing and spending time outdoors with friends.
“My favorite part about Idencia is how much we value growth and learning. There is always an opportunity to stay true to my passion for learning new skills and making myself a more well-rounded person.”
Caitlyn Boutin
Director of Brand and Product Marketing
Caitlyn has been working in marketing and design since 2016. With her design skills, writing skills and marketing skills, Caitlyn has brought to Idencia a wealth of knowledge that accompanies her well with her position as Director of Brand and Product Marketing. When Caitlyn isn’t flexing her marketing skills, you can find her drinking a delicious latte, watching the latest movies or playing the latest video games. As a storyteller herself, she never can consume enough new media!
“My favorite part would have to be the amount of trust Jeff has put into each of our hands. We are encouraged to share our ideas and be the expert in our field, while also encouraging us to work interdisciplinary, which is hugely beneficial to us all.”
Bence Reichert
Business Administrator
Bence is a recent graduate of The University of Tennessee with a degree in Business Administration, Management and a collateral in Entrepreneurship and Emerging Enterprise. He has an interest in small business, which attracted him to Idencia. With his attention to detail, Bence has identified opportunities to increase revenue and decrease expenses.
When not working, Bence enjoys going to the gym and watching horror movies with his girlfriend.
“My favorite part about working at Idencia is that I can see my impact on the company. The company’s success feels like personal victories, which I find very fulfilling.”
Sean Dougherty
Solution Manager
Sean has worked in Software and SaaS sales for over 25 years and has worked at companies ranging from Fortune 500 companies to small start ups selling software and solutions.
Away from work, Sean enjoys watching his two girls participate in Theater, is an avid sports fan and enjoys going running, yoga and attending live music. Was once nicknamed Seany Checkers for winning a Checker tournament. So while some people are playing chess, he plays checkers.
“Favorite thing about working at Idencia is the team. Idencia is a market leader and innovator in the precast concrete space and listens to what is important to our customers and prospects. We work to build and develop our solutions around specific precast needs. The only way to do that effectively, is to have the right team in place.”